Legal

Terms & Conditions

Last updated: August 2026

These Terms & Conditions (“Terms”) govern your use of the services provided by Halo Digital (“we”, “us”, “our”), a company registered in South Africa (Enterprise no. 2026/669579/07). By engaging our services or using this website, you agree to these Terms.

1. Our services

We design and build websites, set up online booking, and operate automated customer-messaging (retention) tools — including SMS and WhatsApp booking confirmations, reminders and review requests — for client businesses. The specific scope, deliverables and fees for each engagement are agreed with the client in writing.

2. Client responsibilities

3. Acceptable use of messaging

Messaging must not be used for spam, unsolicited marketing, or unlawful, misleading or harmful content. Recipients must always be able to opt out (for example by replying STOP), and opt-outs must be respected. We may suspend messaging that breaches these Terms, applicable law, or carrier requirements.

4. Fees and payment

Fees, billing cycles and any usage-based charges (such as message costs) are set out in your engagement or invoice. Unless stated otherwise, fees are payable in South African Rand and are due on the terms shown on the invoice.

5. Intellectual property

Unless otherwise agreed, you own your content and brand assets, and you receive a licence to use the delivered website and configuration for your business. We retain ownership of our underlying tools, templates and know-how.

6. Third-party services

Our services rely on third parties (for example messaging, hosting and mapping/review providers). Their availability and terms are outside our control, and your use of those services may also be subject to their terms.

7. Warranties and disclaimer

We provide our services with reasonable skill and care. Except as expressly stated, the services and this website are provided “as is” without further warranties. We do not guarantee specific commercial results, uninterrupted availability, or that every message will be delivered by third-party networks.

8. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, and our total liability arising from the services is limited to the fees paid for the service giving rise to the claim in the three months before the claim.

9. Termination

Either party may end an engagement in line with the agreed notice terms. On termination, unpaid fees for work performed remain payable, and certain provisions (including sections 5, 7, 8 and 10) survive.

10. Governing law

These Terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction over any dispute.

11. Contact

Questions about these Terms? Email hello@haloaidigital.com. Halo Digital, Durban & Ballito, KwaZulu-Natal, South Africa. Enterprise no. 2026/669579/07.